Safety, blocking and reporting
Private messaging should be private — and nobody should have to put up with abuse. Here’s what you can do, and what we can and can’t do.
If someone is in danger
Call 999 in an emergency. For crimes that aren’t urgent, contact the police on 101 or through police.uk. If a child is at risk online, report to the CEOP Safety Centre. Child sexual abuse images can be reported anonymously to the Internet Watch Foundation.
Block someone
Open the conversation, tap ⋯ and choose Block. Your phone stops collecting anything from them straight away. Because nobody can contact you without an invite you gave them, blocking is final unless you unblock them. You can also delete the conversation.
Report someone
Open the conversation, tap ⋯ → Report, pick what happened, tick the messages you want us to see and add a note. The report is sent to us over the same connection as everything else. It contains only what you chose — the reason, your note and the ticked messages. It doesn’t contain keys, mailbox numbers or anything that identifies your phone. You can also email hello@me3.org.uk.
What we can and can’t do
- We read every report. The owner reviews them in the admin area.
- We can’t read anyone’s messages, and there are no accounts, names or numbers to suspend. That is the point of the design, and it limits what we can do after a report.
- What we can do: help you block and keep yourself safe, pass reports of serious crime to the police where the law requires or allows it, and change service-wide protections (such as rate limits) if we see a pattern.
The Online Safety Act
The UK’s Online Safety Act 2023 applies to services that let people interact with each other, and the government’s explainer lists online instant messaging services among them. Duties are meant to be proportionate to the risk of harm and the size of the provider. The duties about illegal content are in effect, and Ofcom, the regulator, can enforce them. All user-to-user services have duties to have systems to remove illegal content when it is flagged to them.
For me3 that means easy reporting and blocking (above), a risk assessment of how the service could be misused, and clear terms. Because messages are end-to-end encrypted, we can only act on what users report to us.
Sources
- GOV.UK: Online Safety Act explainer (page updated 24 April 2025)
- Online Safety Act 2023 (legislation.gov.uk)
- Ofcom: online safety
Checked 20 October 2026.